they are adjusted. 3.4Tomada of decisions individual: How functions the process of taking of decisions in the organization? The taking of decisions for employee that occupy corresponding positions to the ones of supervision or average management sufficiently is limited by questions as necessity of licitations for purchases, public competition for acts of contract and investigation or administrative proceeding for resignations or punishment, beyond the total impossibility of wage awardings for promotion. In such a way, the employees in leadership positions, become only heads who charge it inside solution of problems of a perspective limited of options, becoming them mere executors of more complex activities. The vieses of the decision taking, as what we call Scaling of the comprometimento, create true ' ' jurisprudncias' ' inside of this environment, where nobody wants and nor needs, if to compromise to a creative solution that can seem audacious stranger or for the common sense. 3.5Comunicao: How is made the communication in the company? The employees consider satisfactory these processes? Exists some type of feedbacks? The company makes use of satisfactory technological tools pra to promote the communication between diverse the department and units compose that it. For exchange of information on tasks and routines, the communication in the company seems to be perceived as satisfactory between its employees. In what it says respect to the taking decision the hierarchic levels well they are defined: Strategical decisions are taken by unilateral form for the direction and tactical decisions for the average management, also without the consultation the employee of the operation. Already the decisions that modify of significant form the routine of the employees are taken with the participation of all through meetings between departments, who synthecize its opinions and demands, to be led for the supervision meeting, where they are partilhadas and debated with the too much involved departments. The conclusions of (s) the supervision (s) then are taken to the direction.